Spotify Tap does not work
If you are experiencing issues where Spotify Tap does not work with your device, please try these steps:
Clear your Bose product memory of previously-connected Bluetooth® devices.
Make sure you are logged in and have the latest version of Spotify
On the Bluetooth® device, remove all entries of your Bose product from the Bluetooth menu. Then, try connecting again.
Reboot the Bluetooth® device.
Reset your product.
Your product may need service.
Click here to start service