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Low audio from product
If the volume level heard from your product is faint or quieter than normal, try the following:
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Try connecting a different Bluetooth® device.
If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
If the issue occurs with a certain source, select it below for more help.
Bluetooth® device
An AirPlay device
TV
Cable/satellite box
Another device (i.e. Blu-ray player, game system, tablet, etc.)
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