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Difficulty using Party or Stereo modes
If you have trouble using Party Mode (playing two speakers in unison) or Stereo Mode (playing two speakers as a left/right stereo pair), try the following:
Use the Bose Connect app to pair speakers.
While Party and Stereo modes are available via the Bose Connect app or via the product buttons, the app has a user-friendly visual interface and also lets you to connect different model product (e.g. a SoundLink Revolve and a SoundLink Micro). For more info, see Enabling or disabling Party or Stereo mode.
Make sure only one speaker is connected to your Bluetooth device.
Stereo and Party mode will not work if the other speaker you want to use is connected to another Bluetooth device.
Try moving the products and Bluetooth device closer together.
In Party/Stereo mode, the Bluetooth device connects to the first product, then the first product connects to the second product. To prevent the products or device from disconnecting, keep them with Bluetooth range, which is about 33 feet (10 meter). This range, however, can be reduced by interference, like walls, metal, doors or other Bluetooth devices in the area. Check if the issue is resolved when your Bluetooth device and products are in close proximity.
Check the software version.
The software needs to be up-to-date and the same for both speakers when using party and stereo modes. If there is a mismatch of two speakers running on different firmware versions, it can result in difficulty connecting.
Check for and install any available product updates.
Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.
If using two of the same speakers, name them differently in the Bose Connect app.
When connecting two same-model speakers, give them different names to help distinguish between the two. For more info, see Renaming a product.
在 Bluetooth 裝置上，從 Bluetooth 功能表移除 Bose 產品的所有項目。然後，嘗試重新連接。
在 Bluetooth 裝置的 Bluetooth 選單中，您會看到之前已連接的 Bluetooth 產品清單。您的 Bose 產品可能會在清單中出現一或多次（即可能會再次列出名稱為「LE-」）。選取產品的每個項目，然後選取忘記、取消配對、刪除或類似項目將其移除。之後，請嘗試重新連接。如需更多資訊，請參閱連接Bluetooth裝置。
Clear your Bose product memory of previously-connected Bluetooth devices.
Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device. For more information, see Clearing the product memory of paired Bluetooth devices and Connecting a Bluetooth device.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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