Welcome to the new BOSE.HK

Using the charging case

The optional charging case protects your headphones and provides up to two full additional charges, so you can enjoy up to 40 additional hours of listening time.

Rotate the earcups and place the headphones into the case

Open charging case showing accessories in the pocket and headphones folded in the case

Pull the USB cable down to the edge of the case

USB cable pulled down to the edge of the case

Connect the USB cable inside the case to the USB-C port on the right earcup

USB cable being connected to the right earcup

Charging the case

Connect the small end of the USB cable to the USB-C port on the side of the charging case

Connecting USB cable into the USB-C port of the charging case

Connect the other end into a USB wall charger (not provided) or computer that is powered on. While the charging case is charging, the last lit status light blinks white. When it is fully charged, all five charging case status lights glow solid white

Charging time

When the case is fully charged, you can charge the headphones up to two times.

ComponentCharging time
HeadphonesUp to 2.5 hours
Charging caseUp to 3 hours
Headphones and charging case simultaneouslyVaries

Checking the charging case battery level

Press and release the button on the side of the charging case. The five charging case status lights glow according to the battery level.

Button and status lights of the charging case
Light ActivityCharging Percentage
○ • • • •0–20%
○ ○ • • •21–40%
○ ○ ○ • •41–60%
○ ○ ○ ○ •61–80%
○ ○ ○ ○ ○81–100%
○ • ○ • ○Error—contact Bose customer service

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Thanks, we appreciate the additional feedback you’ve provided