After your headphones are connected to your mobile device, you can view your heart rate in the Bose® Connect app. If you don't see your heart rate on the screen showing your Bose® SoundSport® Pulse headphones, try these steps:
Heart rate does not appear in Bose® Connect app
Applies to:
- In the Bose® Connect app, make sure your Bose® SoundSport® Pulse headphones are connected to your mobile device
- Make sure the left earbud fits securely in your ear. You may need to try a different size StayHear®+ Pulse tip
- Close and relaunch the Bose® Connect app
- Power the headphones off and then on
- On your mobile device, turn the Bluetooth® feature off and then on