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Dear Customers, During Chinese New Year, Bose HK’s customer service hour arrangement as follow:
Hotline and Whatsapp customer service will be suspended from Feb 17 2026 to Feb 19 2026, and will return on Feb 20 2026.
Happy Chinese New Year and all the best to you!

No matter how you reach us, having your product serial number will help us to serve you best.

Find serial number

Find serial number

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Product support

Our product support site offers you the tools and information that you need to ensure the lasting value of your Bose® products.

Product support

Product support

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Chat

Need help? Chat with one of our agents and we will find you the best solution.

Monday - Saturday
9 AM – 6 PM

No agent available

WhatsApp

Text the word BOSE to be assisted by a customer service representative.

Carrier data and messaging rates apply.

Hours of Operations:

Monday - Saturday
9 AM - 6 PM

(Closed on Sundays and public holidays)

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Phone

For Sales, Technical Support and Service please call

(852)-2123-9000

Telephone Support Operating Hours:

Monday – Saturday
9 AM – 6 PM

(Closed on Sundays and public holidays)

For corporate enquiry, please contact us:

852-3576-3722

B2B_HK@BOSE.COM

Hours of Operations:

Monday - Friday
9 AM - 12 PM and 1 PM - 6 PM

(Closed on Sundays and public holidays)

Portable PA support

852-3065-9808

Monday - Saturday
9 AM – 6 PM

(Closed on Sundays and public holidays)